Majorel

• Spanish native and advanced English (Catalan native will be a plus)
• Excellent communication and inter-personal skills both written and spoken
• User friendly PC skills: Office 365, CRM Database, and other internal platforms. 
• A problem-solving and solution-driven mentality
• A positive, motivated mindset that will help you deal with some tricky customer problems.
• Goal-oriented work approach
• An open mind to changing priorities and business processes.
• Affinity with Accommodation platforms
• Experience within customer service or contact center environments will be valued. 
• Availability to work from the office and from home (within 100km from the office)
• Obligatory studies finished: According to the legislation in Spain, a Document to prove it will be MANDATORY to be able to hire you. Meaning Obligatory studies as ESO or High School. Any higher studies title will be an added value.

Contract

• 39h/week Full time contract (Monday to Sunday) with fixed working hours and 2 days off per week.   
• Available shift: 15:00 - 23:00h (Afternoon shift)
• Starting with a Temporary Contract (1 month probation period) that could evolve into a Permanent contract for a long term based on project needs.  
• Holidays: 27 working days of holidays/year 

Benefits

• Relocation Support: We'll support you to get all the necessary documentation
  
• “Feel Good” program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!  
  
• Free private health insurance if interested when getting a permanent contract. 
• Flexible remuneration in nursery school transport if interested after probation period
• Attractive employee referral bonus campaign  
• A multicultural and international working environment 
• Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield) 
• Free coffee every day and free fruit once a week 
• Be part of an exciting industry leading department with great opportunities to learn and grow your career 
• 3 weeks of Initial training and continued personal coaching

You are applying for a job at Majorel, which is now part of Teleperformance. Welcome to a whole new world of opportunities!

In the coming months, the best of both organizations will converge to deliver even more agile and resilient digital business services. With nearly 500,000 team members in more than 95 countries, we are stronger together and ready to master the future